About Impex Auto Glass

Who Impex Auto Glass is

Impex Auto Glass is a North Carolina auto glass company, owned by Impex Auto Sales and headquartered in Greensboro. It has two shops, at 8748 W Market St in Greensboro and 5641 David Cox Rd in Charlotte, and it runs mobile service throughout North Carolina, South Carolina and parts of Georgia. Impex says the company grew from one person to five technicians in its first year and today employs 36 team members.

Impex states its mission as delivering accurate, transparent and efficient auto glass service while minimizing downtime. It also says it was named a Top 25 Auto Glass Retailer in the United States by AGRR Magazine.

How Impex works

• VIN-based verification. The glass is checked against your vehicle’s VIN so the correct part is ordered.
• ADAS calibration. Impex says it performs ADAS calibration on site when required, immediately after windshield replacement.
• Inclusive quotes. Impex says its quotes are fully inclusive, with no hidden fees, upsells, delivery charges, fuel fees or disposal fees.
• Insurance. Impex works with all major insurance providers, and its blog describes direct insurance billing.
• Fleets. Impex has a fleet focus and stocks common fleet glass.

What Impex does around Fayetteville

Impex has no shop in the Fayetteville area. Here the service is mobile: a technician brings the glass to your home, your work or wherever the vehicle is parked. This site covers the replacement side of that work:

• Car window replacement in Fayetteville, NC: door, quarter and vent glass
• Back windshield replacement in Fayetteville: the rear glass and its defroster
• USAA windshield replacement: how a glass claim with that insurer usually runs
• Windshield replacement in Lumberton, NC: south on I-95
• Windshield replacement in Dunn, NC: north on I-95

Impex’s main website is impexautoglass.com.

What to expect when you call

Your call reaches Impex Auto Glass. Impex asks for the vehicle, the glass that is damaged and where the vehicle will be, quotes the job, and works out with you whether it goes through your insurer. Under North Carolina law (G.S. 58-3-180) you choose who repairs your vehicle, so you can ask for Impex on any claim. The technician confirms at the vehicle whether a repair or a replacement is right and whether the camera needs calibrating, and tells you when the vehicle is safe to drive.

A note on similar names

Many auto glass businesses in North Carolina have names built from a city and the words auto glass. This site is Impex Auto Glass and no other business. If you have dealt with another company of a similar name, it is not connected with Impex.